Analytics2Go September 2020 Humans have to test AI solutions to judge their efficacy and benefits. There is much consternation nowadays regarding the inevitable loss of millions of jobs to AI. Often the doom and gloom revolve around robotics and automation of repetitive tasks taking over everything from warehouse operations to decision making. Our experience tells us something different. Although it is true that robots in warehouses don’t run out of energy and process automation doesn't "do lunch," there are still many touchpoints in any AI-driven business process that will require AI/HI (artificial intelligence/human intelligence) collaboration. While the former offers speed, scalability, and quantification, the latter is equally valuable for its leadership, teamwork, social skills, and creativity.